Emergency triage
A flooding basement at 2am gets your emergency line and your after-hours rate. A dripping faucet gets tomorrow's first opening. The agent asks the questions that tell them apart.
AI Receptionist for Plumbers
An AI receptionist for plumbers answers the phone at 2am, tells a burst pipe from a slow drain, books the service call into your schedule, and logs the request in the dispatch software you already run, for Twin Cities plumbing shops. It costs $2,300 to build plus $699 a month, and it is answering your phones in four to five weeks.
ServiceTitan, Housecall Pro, Jobber — whatever your dispatcher already runs, we integrate with it rather than around it.
What is an AI receptionist for a plumbing company?
A phone agent that answers your shop line in a natural voice, including the hours nobody is at a desk.
An AI receptionist for plumbers answers the call, asks what is happening, and acts on the answer: a water heater swap gets booked into your schedule, a flooding basement gets your emergency rate and your on-call tech, and a price shopper hears your real service-call fee instead of a voicemail greeting. It knows your hours, your service area, and your after-hours rates because we load them in during the build. It is not an answering service reading a script, and it is not a phone tree.
| Answers at 2am | Tells a burst pipe from a slow drain | Books into your schedule | Quotes your after-hours rate | Cost per month | |
|---|---|---|---|---|---|
| Voicemail | Records, does not answer | No | No | No | Free, minus the jobs it loses |
| Answering service | Yes, a person reads a script | Only if the script covers it | Takes a message for your office | Takes a message | Billed per call or per minute |
| AI receptionist | Yes | Yes, by the questions it asks | Yes, directly | Yes, the rate you set | $699, flat |
What does the plumbing build cover?
The calls that arrive when there is nobody to take them, sorted by how badly they are leaking. Three are included at $2,300; one is Lead Engine work.
Overflow when every truck is out
Calls answered and booked while the crew is under a sink and nobody is near a desk.
After-hours and weekends
The hours most plumbing emergencies happen, and the hours most shops send callers to voicemail.
Estimate follow-up
Sewer line and water heater quotes get chased on a schedule instead of going quiet.
Lead EngineWhat does it cost?
$2,300 to build, $699 a month, answering live calls in 4 to 5 weeks.
The build covers 24/7 answering with a custom greeting, a knowledge base with your hours, services, service area, and pricing policies, caller capture and qualification, routing and human transfer, calendar booking with confirmations and reminders, missed-call text-back, and one CRM or lead-management platform connected. The monthly fee covers 500 voice minutes, 250 texts, one phone number, and the upkeep: monitoring, conversation review, prompt refinement, and a monthly performance review.
An AI receptionist for plumbers is priced as a build plus a monthly fee because those are genuinely different jobs — the build gets the agent speaking your shop fluently, and the monthly keeps it fluent as your rates, techs, and seasons change.
Want the estimate follow-up too? That's the AI Lead Engine at $7,500, or added to a Receptionist build.
What are missed calls costing you?
A missed emergency call is not a delayed job, it is a lost one: the next shop picks up and keeps the customer. Put in your own numbers and the calculator works out what that costs you each month.
Everything that rings — new customers, existing customers, all of it.
After hours, on a job, already on another call. Most owners guess low here.
The rest are existing customers, vendors, and wrong numbers.
Of the people who reach you and want a quote, how many buy?
Not the first invoice — what they spend with you over the time they stay.
Answering, taking messages, calling back, scheduling. Yours or an employee's.
Your rate, or what you pay someone to do it.
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New-business calls you're missing each month
0
Your monthly calls, times the share you miss, times the share that are new business.
What those calls are worth, at your close rate
$0
Assumes the system recovers 60% of them. That assumption is adjustable below.
Phone admin the system takes off your plate
$0
Your weekly hours across the month, assuming 50% of this work actually goes away.
Where that leaves you
Based on these numbers, this probably isn't worth it yet. The math works when missed calls are costing you more than the system costs. If your call volume grows, or you find you're missing more than you thought, run it again.
What this assumes
Not every missed call becomes a customer just because something answered. Some were never going to buy. Some still want a human. This is the share that actually converts.
The system handles routine calls and scheduling. Complicated conversations still come to you.
— sets both sliders to their most conservative values
These are estimates built from your numbers, not a projection or a guarantee.
Which shops is this built for?
Residential service, drain and sewer, and water heater specialists running two to ten trucks.
Small enough that the phone is somebody's second job, big enough that the calls now outnumber the hands. That is the size where an emergency call goes unanswered because every tech is already under a sink.
Keep a docket instead of a truck roster? The same receptionist exists as an AI receptionist for law firms, built around the intake call.
How does this fit around a Minnesota winter?
Frozen and burst pipes in January, sump pumps in spring. The receptionist gets built in a shoulder month and proven before either one arrives.
Build in a shoulder month
September or October, so the agent is fluent before the first hard freeze rather than during it.
Wire the dispatch software
We connect the field service software you already run rather than replacing it before winter.
Load your services and rates
Service types, after-hours rates, and service area go in during the build, so the first live call is booked correctly.
Rehearse the January call
The agent is tested against burst pipes and frozen lines before one comes in, and on sump pumps ahead of the spring thaw.
What do plumbers ask first?
Almost always about cost, emergencies, and whether it talks to the dispatch software.
The AI Receptionist build is $2,300 one time, then $699 a month. The build covers the voice agent, your knowledge base, calendar booking, missed-call text-back, and one CRM or dispatch platform connected. The monthly fee covers 500 voice minutes, 250 texts, monitoring, conversation review, and refinement as your rates and service area change.
It asks. During the build you define the categories that matter to your shop and the questions that sort them: is water running now, can the customer shut off the supply, is it sewage, is anyone without hot water. A flooding basement follows your emergency path. A dripping faucet gets tomorrow's first opening.
Yes, and with the other major field service platforms. We connect through their integration points, so the receptionist books your calendar and logs each request in the software your dispatcher already works in. Your job records, invoicing, and customer history stay exactly where they are.
The agent answers, asks what is happening, and follows the after-hours protocol you set during the build. The caller hears your emergency rate before anyone rolls a truck, and the call goes to whoever is on call that night. Nobody hits a voicemail greeting and dials the next shop.
Always. The receptionist transfers to your office or your on-call tech whenever a customer asks for one, whenever it is unsure, and whenever your rules say a person should take over. It exists to catch the calls nobody could physically answer, not to stand between you and your customers.
Four to five weeks from kickoff to answering live calls. Most of that is tuning: we load your services, after-hours rates, and service area, then test the agent against the calls your shop actually gets. Starting in September or October means it is fluent before the first hard freeze.
Want the 2am call answered this winter?
Tell us your truck count and which software you dispatch from.
Minnesotans will always give you directions to anywhere, but we will never share your contact info. Ever.
You're in.
Milk's on the way — check your email to confirm.